Return & Refund Policy

Returns & Refunds

We want you to love every piece from NaariThread. If something is not right, here is how we make it easier for you.

Last updated: January 2025

Return Eligibility

A return request must be raised within 3 days of the delivery date.
Products must be unused, unworn, and in their original condition with all tags and packaging intact.
Items with signs of use, washing, perfume, stains, or damage will not be accepted for return.
All returns are subject to a quality verification check after pickup.

Contact us at naarithread@gmail.com or call +91 84878 49852 within 3 days of delivery.
Share your order number, reason for return, and clear photos of the item.
Once your return request is approved, a pickup will be arranged at no extra cost for eligible cases.
Return courier charges will depend on the reason for return and will be communicated during approval.

Approved refunds will be processed to the original payment method or to store wallet credit, depending on the payment mode and order status.
Refund processing may take 5–7 business days after the return is approved and verified.
COD orders are eligible for store wallet credit only.
Original shipping charges are non-refundable unless the return is due to a product defect or error on our part.

Have Questions?

Reach out to our team for any queries about orders, returns, or policies.